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Delivery Policy

Last updated: March 07, 2024

Welcome to Multiply Marketing (“we”, “us”, or “our”). We are dedicated to delivering high-quality SEO and website-build services tailored to the unique needs of our clients. This Delivery Policy outlines our practices and procedures for delivering our services to you, ensuring transparency and understanding throughout our engagement.

Scope of Services

Our delivery policy applies to all digital services provided by Multiply Marketing, including but not limited to SEO services and custom website build projects.

SEO Services Delivery

  1. Initial Analysis and Strategy Development: Upon commencement of your SEO services, we will conduct an initial analysis and strategy development phase, which typically takes 7 days. You will receive a comprehensive report outlining our findings and proposed strategy.

  2. Monthly Reports: SEO is an ongoing effort. You will receive monthly reports detailing your campaign’s progress, including key metrics, achievements, and any adjustments to the strategy.

Website Build Services Delivery

  1. Project Timeline: Each website build project has a unique timeline, which will be communicated to you at the start of the project. The timeline includes milestones for the design, development, and review phases.

  2. Milestone Deliverables: You will receive deliverables at each milestone for review and approval. Your timely feedback is crucial to keep the project on schedule.

  3. Final Delivery: Upon completion of the website build and your final approval, we will proceed with the site’s launch. You will receive all necessary files and credentials for your new website.

Communication

We believe in maintaining open and transparent communication with our clients. You will be assigned a project manager who will be your point of contact throughout the delivery process. They will keep you informed of progress and are available to answer any questions or concerns you may have.

Timelines

  • SEO Services: The nature of SEO requires ongoing efforts. While immediate improvements may be noticeable, significant and lasting results can take several months to materialize.
  • Website Build Projects: The timeline for website build projects varies depending on the project’s complexity and client responsiveness. We strive to meet all deadlines and will communicate any changes to the timeline as early as possible.

Changes and Revisions

We understand that changes may be necessary. For website projects, Unlimited rounds of revisions are included in your package. Any additional revisions may be subject to additional charges. For SEO services, strategy adjustments are part of our ongoing efforts to optimize your results.

Contact Us

If you have any questions about our Delivery Policy or your specific project, please contact us at (910) 489-0867 or marcusboyd@multiply10x.com. We are here to ensure your experience with Multiply Marketing exceeds your expectations.